Chronic Conditions Action Community Discussion Takeaways (May 2026)

This May 2026 People with Chronic Conditions Action Community takeaways document summarizes Valley Health Center’s PDSA using RN outreach to engage patients with hypertension and uncontrolled blood pressure, including outreach results, appointment scheduling outcomes, tracking approaches, and qualitative feedback from patients and RNs. The document highlights practical success factors, including clear RN workflows and scripts, team buy-in, rapid-cycle testing, flexible scheduling, and targeting patients seen within the prior 3–6 months.