In this webinar, learn strategies from the PHMI team and peers from West County Health Centers and Comprehensive Community Health Centers to bolster care team performance, engagement, and retention. Methods discussed include collaboratively designing care team roles and upskilling medical assistants.
Suggested Audience
PHMI leads, MA leads, Clinic Managers, CMOs, Medical Directors, Nurse Care Managers
Learning Objectives
- Identify opportunities and processes to boost team performance.
- Describe leading practices to upskill medical assistants.
- Consider how to leverage 1-2 ideas to unlock the potential of your care team.