The Business Case Guide helps organizations develop a financial model for an optimized care team to support population health management. It helps determine the expenses and potential revenues that result from investing in and then implementing population health management. This tool is currently designed for community health centers and how they are paid, but can be adapted by other practices.
Business Case Guide
Business Case Executive Summary

Business Case Resources
Suggested Citation and Acknowledgements
Recommended citation: Population Health Management Initiative. Arthur Jones, Andrew Rudebusch, Hunter Schouweiler, and Leslie Brooks. Business Case Implementation Guide. In: Coleman K and Singer A, editors. Building the Foundation Implementation Guide Series. 1st ed. Oakland, CA: Kaiser Permanente, Health Management Associates, and Pyramid Communications; 2023.
Acknowledgments: This document was created by the Population Health Management Initiative (PHMI), a California partnership of the Department of Health Care Services, Kaiser Permanente and Community Health Centers. We gratefully acknowledge the contributions of these partners and the Regional Associations of California along with the many other academic, health plan and consulting partners who shared their expertise and insights freely as we co-designed the initiative and created these guides.
Individual reviewers and content contributors to the first edition of the Building the Foundation Implementation Guide Series: Jennifer Sayles and Elise Pomerance (KP PHMI); Palav Barbaria, Yoshi Laing, David Tian, Jeff Norris and Karen Mark (DHCS); Allie Budenz and Cindy Keltner (CPCA); Jeanene Smith, Catherine Knox, Nancy Kamp, Ethan Norris, Leslie Brooks and MaryEllen Mathis (Health Management Associates); Anne Tillery, Sarah Starr, Karis Cady, Candace Jackson, Josh Daniel and Denise Rhiner (Pyramid Communications); and Veenu Aulakh.
With additional contributions from: Pyramid Design Team and Kaiser Permanente PHMI team.