Empanelment Fundamentals

This introductory module defines empanelment and describes its benefits, goals and key concepts.

This module describes the value of empanelment and explains how to calculate the return on investment of a well-functioning empanelment environment.

This module includes video clips of providers talking about how empanelment impacts them and their patients and provides responses to common provider concerns about empanelment.

This module explains why a panel manager is critical to empanelment success, describes the responsibilities of this role, and defines steps that help ensure a panel manager’s effectiveness.

This module identifies the core components of empanelment policies and explains the importance of having policies and procedures in place. It also provides a sample policy template.

This module uses interactive scenarios to demonstrate how to talk with patients about the benefits of continuity during scheduling calls, and provides a downloadable file of scripts that can be used for training.

This module explains how to manually calculate continuity from the patient perspective and the provider perspective.