Sustainability

Story Spine Example

This handout provides two sample “Story Spine” narratives—a patient example and a care team example—to help teams develop clear, human-centered stories about their PHM work. The examples show how teams can connect patient needs, care team action, and measurable impact in a concise storytelling structure.
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Using Storytelling to Sustain and Spread Your PHM Work

This interactive session explored how storytelling can help CHCs sustain and spread population health management strategies over time. The slides include practical exercises, discussion prompts, and a “Story Spine” framework to help teams communicate impact, build buy-in, and strengthen sustainability planning.
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Grant Work Plan Objective 9 Guidance

This guidance document outlines the requirements for PHMI Grant Work Plan Objective 9: submission of a PHM Sustainability Plan. It provides detailed instructions for documenting sustainability strategies, leadership roles, action steps, spread planning, operational considerations, and approaches for monitoring long-term implementation.
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Conditions for Hard Wiring Worksheet

Use this editable worksheet to assess whether a population health management strategy is ready to be hard wired into routine practice and sustained over time. The worksheet guides health center teams through key conditions for sustainability, including credibility, durability, goal alignment, organizational fit, efficiency, local control, staff benefit, measurability, managed care plan alignment, and leadership involvement.
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Sustainability Affinity Group Session – October 23, 2025

This session highlighted emerging sustainability strategies and included a bright spot from Alliance Medical Center on integrating PHMI sustainability strategies into its 2026–2028 strategic plan. Participants discussed how to continue drafting their sustainability plans, engage staff and leaders, and connect sustainability work to a broader culture of population health.
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Sustainability Affinity Group Session – October 21, 2025

This session summarized emerging sustainability strategies, small group themes, and peer reflections. Participants explored how storytelling can support sustainability planning, discussed what they were learning while seeking input from staff, clinicians, and leaders, and identified support needed to continue drafting their plans.
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