Implementation Guide: Business Case
The Business Case Guide helps Community Health Centers and other primary care practices develop a financial strategy to support sustainable population health management.
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Sustainability
Implementation Guide: Empanelment
The Empanelment Guide provides step-by-step guidance to help Community Health Centers and other primary care practices implement and sustain empanelment—the assignment or attribution of individual patients to primary care providers and care teams while considering patient and family preferences.
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Implementation Guide: Care Teams and Workforce
The Care Teams and Workforce Guide provides step-by-step guidance to help Community Health Centers and other primary care practices design, implement, and sustain high-performing, team-based primary care.
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Sustainability Considerations for the California Federally Qualified Health Center Alternative Payment Methodology
This brief from the California Primary Care Association outlines key sustainability considerations for FQHCs participating in California’s APM, including financial risks, data infrastructure requirements, and operational challenges.
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The Business Case Tool
The Business Case Tool is an interactive Excel spreadsheet that uses site-specific data to model the financial outcomes of various approaches to population health management service delivery and staffing.
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Story Spine Example
This handout provides two sample “Story Spine” narratives—a patient example and a care team example—to help teams develop clear, human-centered stories about their PHM work. The examples show how teams can connect patient needs, care team action, and measurable impact in a concise storytelling structure.
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Using Storytelling to Sustain and Spread Your PHM Work
This interactive session explored how storytelling can help CHCs sustain and spread population health management strategies over time. The slides include practical exercises, discussion prompts, and a “Story Spine” framework to help teams communicate impact, build buy-in, and strengthen sustainability planning.
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