Building the Foundation
Key Activity 3: Continue using the Business Case Tool to monitor financial outcomes (actuals vs. projections) and make midcourse corrections.
As the care team strategies are implemented, it is important for the health center to monitor their financial outcomes to assess how well the projections made in the Business Case Tool align with actual expenses and revenue. This proactive monitoring will enable the health center to intervene in a timely way and make midcourse corrections if the actuals are off target.
- Pull financial reports to determine actual expense and revenue associated with the model of care, and review key performance indicators.
- Compare actuals to the financial projections in the Business Case Tool.
- Determine impact and drivers of variance–or reasons for why the actuals may vary from the projections, including the accuracy of the initial assumptions.
- Revisit the inputs and assumptions in the Business Case Tool and resume scenario testing, if midcourse correction is required. Pull the planning team together (key activity #1) for brainstorming, if needed.
- Update the implementation action plan to reflect the revised approach.